incidentio

Configuration

List Incidents

Operation

List Incidents

API Key*

••••••••

Page Size

After (Pagination)

Cursor for pagination

List Incidents (incidentio_incidents_list)

List incidents from incident.io. Returns a list of incidents with their details including severity, status, and timestamps.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`page_size`	number	No	Number of incidents to return per page (default: 25)
`after`	string	No	Pagination cursor to fetch the next page of results

Output

Parameter	Type	Description
`id`	string	Severity ID
`name`	string	Severity name
`summary`	string	Brief summary of the incident
`description`	string	Detailed description of the incident
`mode`	string	Incident mode (e.g., standard, retrospective)
`call_url`	string	URL for the incident call/bridge

Create Incident

Operation

Create Incident

API Key*

••••••••

Incident Name

Enter incident name...

Summary

Enter incident summary...

Severity ID*

Enter severity ID...

Incident Type ID

Enter incident type ID...

Incident Status ID

Enter incident status ID...

Visibility*

Select...

Idempotency Key*

Enter unique key (e.g., UUID)

Create Incident (incidentio_incidents_create)

Create a new incident in incident.io. Requires idempotency_key, severity_id, and visibility. Optionally accepts name, summary, type, and status.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`idempotency_key`	string	Yes	Unique identifier to prevent duplicate incident creation. Use a UUID or unique string.
`name`	string	No	Name of the incident (optional)
`summary`	string	No	Brief summary of the incident
`severity_id`	string	Yes	ID of the severity level (required)
`incident_type_id`	string	No	ID of the incident type
`incident_status_id`	string	No	ID of the initial incident status
`visibility`	string	Yes	Visibility of the incident: "public" or "private" (required)

Output

Parameter	Type	Description
`id`	string	Severity ID
`name`	string	Severity name
`summary`	string	Brief summary of the incident
`description`	string	Detailed description of the incident
`mode`	string	Incident mode (e.g., standard, retrospective)
`call_url`	string	URL for the incident call/bridge

Show Incident

Operation

Show Incident

API Key*

••••••••

ID*

Enter ID...

Show Incident (incidentio_incidents_show)

Retrieve detailed information about a specific incident from incident.io by its ID. Returns full incident details including custom fields and role assignments.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	ID of the incident to retrieve

Output

Parameter	Type	Description
`id`	string	Severity ID
`name`	string	Severity name
`summary`	string	Brief summary of the incident
`description`	string	Detailed description of the incident
`mode`	string	Incident mode (e.g., standard, retrospective)
`call_url`	string	URL for the incident call/bridge
`permalink`	string	Permanent link to the incident

Update Incident

Operation

Update Incident

API Key*

••••••••

Summary

Enter incident summary...

Severity ID

Enter severity ID...

Incident Type ID

Enter incident type ID...

Incident Status ID

Enter incident status ID...

Notify Incident Channel*

Disabled

ID*

Enter ID...

Name

Enter name...

Update Incident (incidentio_incidents_update)

Update an existing incident in incident.io. Can update name, summary, severity, status, or type.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	ID of the incident to update
`name`	string	No	Updated name of the incident
`summary`	string	No	Updated summary of the incident
`severity_id`	string	No	Updated severity ID for the incident
`incident_status_id`	string	No	Updated status ID for the incident
`incident_type_id`	string	No	Updated incident type ID
`notify_incident_channel`	boolean	Yes	Whether to notify the incident channel about this update

Output

Parameter	Type	Description
`id`	string	Severity ID
`name`	string	Severity name
`summary`	string	Brief summary of the incident
`description`	string	Detailed description of the incident
`mode`	string	Incident mode (e.g., standard, retrospective)
`call_url`	string	URL for the incident call/bridge

List Actions

Operation

List Actions

API Key*

••••••••

Page Size

Incident ID

Filter by incident ID...

List Actions (incidentio_actions_list)

List actions from incident.io. Optionally filter by incident ID.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`incident_id`	string	No	Filter actions by incident ID
`page_size`	number	No	Number of actions to return per page

Output

Parameter	Type	Description
`id`	string	User ID
`description`	string	Action description
`name`	string	User name

Show Action

Operation

Show Action

API Key*

••••••••

ID*

Enter ID...

Show Action (incidentio_actions_show)

Get detailed information about a specific action from incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	Action ID

Output

Parameter	Type	Description
`id`	string	User ID
`description`	string	Action description
`name`	string	User name

List Follow-ups

Operation

List Follow-ups

API Key*

••••••••

Page Size

Incident ID

Filter by incident ID...

List Follow-ups (incidentio_follow_ups_list)

List follow-ups from incident.io. Optionally filter by incident ID.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`incident_id`	string	No	Filter follow-ups by incident ID
`page_size`	number	No	Number of follow-ups to return per page

Output

Parameter	Type	Description
`id`	string	User ID
`title`	string	Follow-up title
`description`	string	Follow-up description
`name`	string	User name

Show Follow-up

Operation

Show Follow-up

API Key*

••••••••

ID*

Enter ID...

Show Follow-up (incidentio_follow_ups_show)

Get detailed information about a specific follow-up from incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	Follow-up ID

Output

Parameter	Type	Description
`id`	string	User ID
`title`	string	Follow-up title
`description`	string	Follow-up description
`name`	string	User name

List Users

Operation

List Users

API Key*

••••••••

Page Size

List Users (incidentio_users_list)

List all users in your Incident.io workspace. Returns user details including id, name, email, and role.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	Incident.io API Key
`page_size`	number	No	Number of results to return per page (default: 25)

Output

Parameter	Type	Description
`id`	string	Unique identifier for the user
`name`	string	Full name of the user
`email`	string	Email address of the user

Show User

Operation

Show User

API Key*

••••••••

ID*

Enter ID...

Show User (incidentio_users_show)

Get detailed information about a specific user in your Incident.io workspace by their ID.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	Incident.io API Key
`id`	string	Yes	The unique identifier of the user to retrieve

Output

Parameter	Type	Description
`id`	string	Unique identifier for the user
`name`	string	Full name of the user
`email`	string	Email address of the user

List Workflows

Operation

List Workflows

API Key*

••••••••

Page Size

After (Pagination)

Cursor for pagination

List Workflows (incidentio_workflows_list)

List all workflows in your incident.io workspace.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`page_size`	number	No	Number of workflows to return per page
`after`	string	No	Pagination cursor to fetch the next page of results

Output

Parameter	Type	Description
`id`	string	Unique identifier for the workflow
`name`	string	Name of the workflow
`state`	string	State of the workflow (active, draft, or disabled)
`folder`	string	Folder the workflow belongs to
`created_at`	string	When the workflow was created

Show Workflow

Operation

Show Workflow

API Key*

••••••••

ID*

Enter ID...

Show Workflow (incidentio_workflows_show)

Get details of a specific workflow in incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the workflow to retrieve

Output

Parameter	Type	Description
`id`	string	Unique identifier for the workflow
`name`	string	Name of the workflow
`state`	string	State of the workflow (active, draft, or disabled)
`folder`	string	Folder the workflow belongs to
`created_at`	string	When the workflow was created

Update Workflow

Operation

Update Workflow

API Key*

••••••••

ID*

Enter ID...

Name

Enter name...

Folder

Enter folder name...

State

Select...

Update Workflow (incidentio_workflows_update)

Update an existing workflow in incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the workflow to update
`name`	string	No	New name for the workflow
`state`	string	No	New state for the workflow (active, draft, or disabled)
`folder`	string	No	New folder for the workflow

Output

Parameter	Type	Description
`id`	string	Unique identifier for the workflow
`name`	string	Name of the workflow
`state`	string	State of the workflow (active, draft, or disabled)
`folder`	string	Folder the workflow belongs to
`created_at`	string	When the workflow was created

Delete Workflow

Operation

Delete Workflow

API Key*

••••••••

ID*

Enter ID...

Delete Workflow (incidentio_workflows_delete)

Delete a workflow in incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the workflow to delete

Output

Refer to the block outputs for this operation.

List Schedules

Operation

List Schedules

API Key*

••••••••

Page Size

After (Pagination)

Cursor for pagination

List Schedules (incidentio_schedules_list)

List all schedules in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`page_size`	number	No	Number of results per page (default: 25)
`after`	string	No	Pagination cursor to fetch the next page of results

Output

Parameter	Type	Description
`id`	string	The schedule ID
`name`	string	The schedule name
`timezone`	string	The schedule timezone
`created_at`	string	When the schedule was created

Create Schedule

Operation

Create Schedule

API Key*

••••••••

Name*

Enter name...

Timezone*

Select...

Schedule Configuration*

JSON configuration with rotations. Example: {"rotations": [{"name": "Primary", "users": [{"id": "user_id"}], "handover_start_at": "2024-01-01T09:00:00Z", "handovers": [{"interval": 1, "interval_type": "weekly"}]}]}

Create Schedule (incidentio_schedules_create)

Create a new schedule in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`name`	string	Yes	Name of the schedule
`timezone`	string	Yes	Timezone for the schedule (e.g., America/New_York)
`config`	string	Yes	Schedule configuration as JSON string with rotations. Example: {"rotations": [{"name": "Primary", "users": [{"id": "user_id"}], "handover_start_at": "2024-01-01T09:00:00Z", "handovers": [{"interval": 1, "interval_type": "weekly"}]}]}
`Example`	string	No	No description

Output

Parameter	Type	Description
`id`	string	The schedule ID
`name`	string	The schedule name
`timezone`	string	The schedule timezone
`created_at`	string	When the schedule was created

Show Schedule

Operation

Show Schedule

API Key*

••••••••

ID*

Enter ID...

Show Schedule (incidentio_schedules_show)

Get details of a specific schedule in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the schedule

Output

Parameter	Type	Description
`id`	string	The schedule ID
`name`	string	The schedule name
`timezone`	string	The schedule timezone
`created_at`	string	When the schedule was created

Update Schedule

Operation

Update Schedule

API Key*

••••••••

ID*

Enter ID...

Name

Enter name...

Timezone

Select...

Update Schedule (incidentio_schedules_update)

Update an existing schedule in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the schedule to update
`name`	string	No	New name for the schedule
`timezone`	string	No	New timezone for the schedule (e.g., America/New_York)
`config`	string	No	Schedule configuration as JSON string with rotations. Example: {"rotations": [{"name": "Primary", "users": [{"id": "user_id"}], "handover_start_at": "2024-01-01T09:00:00Z", "handovers": [{"interval": 1, "interval_type": "weekly"}]}]}
`Example`	string	No	No description

Output

Parameter	Type	Description
`id`	string	The schedule ID
`name`	string	The schedule name
`timezone`	string	The schedule timezone
`created_at`	string	When the schedule was created

Delete Schedule

Operation

Delete Schedule

API Key*

••••••••

ID*

Enter ID...

Delete Schedule (incidentio_schedules_delete)

Delete a schedule in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the schedule to delete

Output

Refer to the block outputs for this operation.

List Escalations

Operation

List Escalations

API Key*

••••••••

Page Size

List Escalations (incidentio_escalations_list)

List all escalation policies in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`page_size`	number	No	Number of results per page (default: 25)

Output

Parameter	Type	Description
`id`	string	The escalation policy ID
`name`	string	The escalation policy name
`created_at`	string	When the escalation policy was created

Create Escalation

Operation

Create Escalation

API Key*

••••••••

Idempotency Key*

Enter unique key (e.g., UUID)...

Title*

Enter escalation title...

Escalation Path ID

Enter escalation path ID (required if no user IDs)...

User IDs

Enter user IDs, comma-separated (required if no path ID)...

Create Escalation (incidentio_escalations_create)

Create a new escalation policy in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`idempotency_key`	string	Yes	Unique identifier to prevent duplicate escalation creation. Use a UUID or unique string.
`title`	string	Yes	Title of the escalation
`escalation_path_id`	string	No	ID of the escalation path to use (required if user_ids not provided)
`user_ids`	string	No	Comma-separated list of user IDs to notify (required if escalation_path_id not provided)

Output

Parameter	Type	Description
`id`	string	The escalation policy ID
`name`	string	The escalation policy name
`created_at`	string	When the escalation policy was created

Show Escalation

Operation

Show Escalation

API Key*

••••••••

ID*

Enter ID...

Show Escalation (incidentio_escalations_show)

Get details of a specific escalation policy in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the escalation policy

Output

Parameter	Type	Description
`id`	string	The escalation policy ID
`name`	string	The escalation policy name
`created_at`	string	When the escalation policy was created

List Custom Fields

Operation

List Custom Fields

API Key*

••••••••

List Custom Fields (incidentio_custom_fields_list)

List all custom fields from incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key

Output

Parameter	Type	Description
`id`	string	Custom field ID
`name`	string	Custom field name
`description`	string	Custom field description
`field_type`	string	Custom field type
`created_at`	string	Creation timestamp

Create Custom Field

Operation

Create Custom Field

API Key*

••••••••

Name*

Enter name...

Description*

Enter description...

Field Type*

Select...

Create Custom Field (incidentio_custom_fields_create)

Create a new custom field in incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`name`	string	Yes	Name of the custom field
`description`	string	Yes	Description of the custom field (required)
`field_type`	string	Yes	Type of the custom field (e.g., text, single_select, multi_select, numeric, datetime, link, user, team)

Output

Parameter	Type	Description
`id`	string	Custom field ID
`name`	string	Custom field name
`description`	string	Custom field description
`field_type`	string	Custom field type
`created_at`	string	Creation timestamp

Show Custom Field

Operation

Show Custom Field

API Key*

••••••••

ID*

Enter ID...

Show Custom Field (incidentio_custom_fields_show)

Get detailed information about a specific custom field from incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	Custom field ID

Output

Parameter	Type	Description
`id`	string	Custom field ID
`name`	string	Custom field name
`description`	string	Custom field description
`field_type`	string	Custom field type
`created_at`	string	Creation timestamp

Update Custom Field

Operation

Update Custom Field

API Key*

••••••••

ID*

Enter ID...

Name*

Enter name...

Description*

Enter description...

Update Custom Field (incidentio_custom_fields_update)

Update an existing custom field in incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	Custom field ID
`name`	string	Yes	New name for the custom field (required)
`description`	string	Yes	New description for the custom field (required)

Output

Parameter	Type	Description
`id`	string	Custom field ID
`name`	string	Custom field name
`description`	string	Custom field description
`field_type`	string	Custom field type
`created_at`	string	Creation timestamp

Delete Custom Field

Operation

Delete Custom Field

API Key*

••••••••

ID*

Enter ID...

Delete Custom Field (incidentio_custom_fields_delete)

Delete a custom field from incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	Custom field ID

Output

Refer to the block outputs for this operation.

List Severities

Operation

List Severities

API Key*

••••••••

List Severities (incidentio_severities_list)

List all severity levels configured in your Incident.io workspace. Returns severity details including id, name, description, and rank.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	Incident.io API Key

Output

Parameter	Type	Description
`id`	string	Unique identifier for the severity level
`name`	string	Name of the severity level
`description`	string	Description of the severity level

List Incident Statuses

Operation

List Incident Statuses

API Key*

••••••••

List Incident Statuses (incidentio_incident_statuses_list)

List all incident statuses configured in your Incident.io workspace. Returns status details including id, name, description, and category.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	Incident.io API Key

Output

Parameter	Type	Description
`id`	string	Unique identifier for the incident status
`name`	string	Name of the incident status
`description`	string	Description of the incident status

List Incident Types

Operation

List Incident Types

API Key*

••••••••

List Incident Types (incidentio_incident_types_list)

List all incident types configured in your Incident.io workspace. Returns type details including id, name, description, and default flag.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	Incident.io API Key

Output

Parameter	Type	Description
`id`	string	Unique identifier for the incident type
`name`	string	Name of the incident type
`description`	string	Description of the incident type

List Incident Roles

Operation

List Incident Roles

API Key*

••••••••

List Incident Roles (incidentio_incident_roles_list)

List all incident roles in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key

Output

Parameter	Type	Description
`id`	string	The incident role ID
`name`	string	The incident role name
`description`	string	The incident role description
`instructions`	string	Instructions for the role
`shortform`	string	Short form abbreviation of the role
`role_type`	string	The type of role
`required`	boolean	Whether the role is required
`created_at`	string	When the role was created

Create Incident Role

Operation

Create Incident Role

API Key*

••••••••

Name*

Enter name...

Description*

Enter description...

Instructions*

Enter instructions for the role...

Shortform*

Enter short form abbreviation (e.g., INC, LEAD)...

Create Incident Role (incidentio_incident_roles_create)

Create a new incident role in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`name`	string	Yes	Name of the incident role
`description`	string	Yes	Description of the incident role
`instructions`	string	Yes	Instructions for the incident role
`shortform`	string	Yes	Short form abbreviation for the role

Output

Parameter	Type	Description
`id`	string	The incident role ID
`name`	string	The incident role name
`description`	string	The incident role description
`instructions`	string	Instructions for the role
`shortform`	string	Short form abbreviation of the role
`role_type`	string	The type of role
`required`	boolean	Whether the role is required
`created_at`	string	When the role was created

Show Incident Role

Operation

Show Incident Role

API Key*

••••••••

ID*

Enter ID...

Show Incident Role (incidentio_incident_roles_show)

Get details of a specific incident role in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the incident role

Output

Parameter	Type	Description
`id`	string	The incident role ID
`name`	string	The incident role name
`description`	string	The incident role description
`instructions`	string	Instructions for the role
`shortform`	string	Short form abbreviation of the role
`role_type`	string	The type of role
`required`	boolean	Whether the role is required
`created_at`	string	When the role was created

Update Incident Role

Operation

Update Incident Role

API Key*

••••••••

ID*

Enter ID...

Name*

Enter name...

Description*

Enter description...

Instructions*

Enter instructions for the role...

Shortform*

Enter short form abbreviation (e.g., INC, LEAD)...

Update Incident Role (incidentio_incident_roles_update)

Update an existing incident role in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the incident role to update
`name`	string	Yes	Name of the incident role
`description`	string	Yes	Description of the incident role
`instructions`	string	Yes	Instructions for the incident role
`shortform`	string	Yes	Short form abbreviation for the role

Output

Parameter	Type	Description
`id`	string	The incident role ID
`name`	string	The incident role name
`description`	string	The incident role description
`instructions`	string	Instructions for the role
`shortform`	string	Short form abbreviation of the role
`role_type`	string	The type of role
`required`	boolean	Whether the role is required
`created_at`	string	When the role was created

Delete Incident Role

Operation

Delete Incident Role

API Key*

••••••••

ID*

Enter ID...

Delete Incident Role (incidentio_incident_roles_delete)

Delete an incident role in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the incident role to delete

Output

Refer to the block outputs for this operation.

List Incident Timestamps

Operation

List Incident Timestamps

API Key*

••••••••

List Incident Timestamps (incidentio_incident_timestamps_list)

List all incident timestamp definitions in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key

Output

Parameter	Type	Description
`id`	string	The timestamp ID
`name`	string	The timestamp name
`rank`	number	The rank/order of the timestamp
`created_at`	string	When the timestamp was created

Show Incident Timestamp

Operation

Show Incident Timestamp

API Key*

••••••••

ID*

Enter ID...

Show Incident Timestamp (incidentio_incident_timestamps_show)

Get details of a specific incident timestamp definition in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the incident timestamp

Output

Parameter	Type	Description
`id`	string	The timestamp ID
`name`	string	The timestamp name
`rank`	number	The rank/order of the timestamp
`created_at`	string	When the timestamp was created

List Incident Updates

Operation

List Incident Updates

API Key*

••••••••

Page Size

After (Pagination)

Cursor for pagination

Incident ID

Enter incident ID (optional - leave blank for all incidents)...

List Incident Updates (incidentio_incident_updates_list)

List all updates for a specific incident in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`incident_id`	string	No	The ID of the incident to get updates for (optional - if not provided, returns all updates)
`page_size`	number	No	Number of results to return per page
`after`	string	No	Cursor for pagination

Output

Parameter	Type	Description
`id`	string	Severity ID
`incident_id`	string	The incident ID
`message`	string	The update message
`name`	string	Severity name

List Schedule Entries

Operation

List Schedule Entries

API Key*

••••••••

Page Size

After (Pagination)

Cursor for pagination

Schedule ID*

Enter schedule ID...

Entry Window Start (Date/Time)

e.g., 2024-01-01 00:00:00...

Entry Window End (Date/Time)

2024-12-31 23:59:59...

List Schedule Entries (incidentio_schedule_entries_list)

List all entries for a specific schedule in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`schedule_id`	string	Yes	The ID of the schedule to get entries for
`entry_window_start`	string	No	Start date/time to filter entries (ISO 8601 format)
`entry_window_end`	string	No	End date/time to filter entries (ISO 8601 format)
`page_size`	number	No	Number of results to return per page
`after`	string	No	Cursor for pagination

Output

Parameter	Type	Description
`id`	string	User ID
`schedule_id`	string	The schedule ID
`name`	string	User name

Create Schedule Override

Operation

Create Schedule Override

API Key*

••••••••

Schedule ID*

Enter schedule ID...

Rotation ID*

Enter rotation ID...

User ID

Enter user ID (provide one of: user_id, user_email, or user_slack_id)...

User Email

Enter user email (provide one of: user_id, user_email, or user_slack_id)...

User Slack ID

Enter user Slack ID (provide one of: user_id, user_email, or user_slack_id)...

Start At*

e.g., 2024-01-01 00:00:00...

End At*

2024-12-31 23:59:59...

Create Schedule Override (incidentio_schedule_overrides_create)

Create a new schedule override in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`rotation_id`	string	Yes	The ID of the rotation to override
`schedule_id`	string	Yes	The ID of the schedule
`user_id`	string	No	The ID of the user to assign (provide one of: user_id, user_email, or user_slack_id)
`user_email`	string	No	The email of the user to assign (provide one of: user_id, user_email, or user_slack_id)
`user_slack_id`	string	No	The Slack ID of the user to assign (provide one of: user_id, user_email, or user_slack_id)
`start_at`	string	Yes	When the override starts (ISO 8601 format)
`end_at`	string	Yes	When the override ends (ISO 8601 format)

Output

Parameter	Type	Description
`id`	string	User ID
`rotation_id`	string	The rotation ID
`schedule_id`	string	The schedule ID
`name`	string	User name

Create Escalation Path

Operation

Create Escalation Path

API Key*

••••••••

Name*

Enter name...

Path Configuration*

JSON array of escalation levels: [{"targets": [{"id": "...", "type": "...", "urgency": "..."}], "time_to_ack_seconds": 300}]

Working Hours

Optional JSON array: [{"weekday": "monday", "start_time": "09:00:00", "end_time": "17:00:00"}]

Create Escalation Path (incidentio_escalation_paths_create)

Create a new escalation path in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`name`	string	Yes	Name of the escalation path
`path`	json	Yes	Array of escalation levels with targets and time to acknowledge in seconds. Each level should have: targets (array of {id, type, schedule_id?, user_id?, urgency}) and time_to_ack_seconds (number)
`working_hours`	json	No	Optional working hours configuration. Array of {weekday, start_time, end_time}

Output

Parameter	Type	Description
`id`	string	Target ID
`name`	string	The escalation path name
`type`	string	Target type
`schedule_id`	string	Schedule ID if type is schedule
`user_id`	string	User ID if type is user

Show Escalation Path

Operation

Show Escalation Path

API Key*

••••••••

ID*

Enter ID...

Show Escalation Path (incidentio_escalation_paths_show)

Get details of a specific escalation path in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the escalation path

Output

Parameter	Type	Description
`id`	string	Target ID
`name`	string	The escalation path name
`type`	string	Target type
`schedule_id`	string	Schedule ID if type is schedule
`user_id`	string	User ID if type is user

Update Escalation Path

Operation

Update Escalation Path

API Key*

••••••••

ID*

Enter ID...

Name

Enter name (optional for update)...

Path Configuration

JSON array of escalation levels (optional for update): [{"targets": [{"id": "...", "type": "...", "urgency": "..."}], "time_to_ack_seconds": 300}]

Working Hours

Optional JSON array: [{"weekday": "monday", "start_time": "09:00:00", "end_time": "17:00:00"}]

Update Escalation Path (incidentio_escalation_paths_update)

Update an existing escalation path in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the escalation path to update
`name`	string	No	New name for the escalation path
`path`	json	No	New escalation path configuration. Array of escalation levels with targets and time_to_ack_seconds
`working_hours`	json	No	New working hours configuration. Array of {weekday, start_time, end_time}

Output

Parameter	Type	Description
`id`	string	Target ID
`name`	string	The escalation path name
`type`	string	Target type
`schedule_id`	string	Schedule ID if type is schedule
`user_id`	string	User ID if type is user

Delete Escalation Path

Operation

Delete Escalation Path

API Key*

••••••••

ID*

Enter ID...

Delete Escalation Path (incidentio_escalation_paths_delete)

Delete an escalation path in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the escalation path to delete

Output

Refer to the block outputs for this operation.

Usage Instructions

Integrate incident.io into the workflow. Manage incidents, actions, follow-ups, workflows, schedules, escalations, custom fields, and more.

Notes

Category: tools
Type: incidentio

incidentio

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